Shipping & Delivery

Stride – Shipping & Delivery

Thank you for choosing Stride! We’re committed to providing you with a seamless shopping experience and reliable delivery. Below you’ll find all the details about our shipping process, estimated delivery times, and order tracking.

1. Order Processing

  • Processing Time: All orders are processed within 1–2 business days after payment confirmation.

  • Order Confirmation: Once your order is placed, you’ll receive an email confirmation from stridecosmetics@outlook.com with your order details. Please review it and contact us immediately if anything looks incorrect.

2. Shipping Methods & Rates

  • Domestic Shipping:

    • Calculated at checkout based on your delivery address and the total weight of your items.

    • You’ll see the exact cost before you confirm payment.

  • International Shipping:

    • Available to most countries worldwide.

    • Delivery times and rates vary by destination and are shown at checkout.

    • Please note that customs fees or import duties (if any) are the responsibility of the recipient.

3. Estimated Delivery Timeframes

  • United States: 4–10 business days from the date your order is processed.

  • International: 7–21 business days, depending on customs and local postal services.

  • These estimates may be affected by holidays, high-volume periods, or unforeseen delays.

4. Order Tracking

  • Once your order ships, we’ll send you a shipping confirmation email with a tracking number and link.

  • Use that link to monitor your package’s journey until it arrives at your door.

5. Address Accuracy

To avoid delays or failed deliveries:

  • Double-check your shipping address at checkout.

  • Unfortunately, we cannot be responsible for mis-shipments due to incorrect or incomplete addresses.

6. Damaged or Lost Packages

  • If your package arrives damaged, please email photos to stridecosmetics@outlook.com within 7 days of delivery so we can arrange a replacement.

  • If tracking shows delivery but you haven’t received your package, contact us and we’ll work with the carrier to resolve the issue.

7. Customer Support

For any questions or concerns about shipping and delivery, please reach out:

We appreciate your trust in Stride and look forward to delivering your order quickly and safely!

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