Subscription Policy
Last updated: October 9, 2025
Business Name: Stride
Contact Email: stride@outlook.com
1. Overview
This Subscription Policy explains how our subscription program works, including billing, renewals, cancellations, and refunds. By purchasing a subscription from Stride, you agree to this policy and our Terms of Service and Privacy Policy.
Our subscription service allows you to receive recurring deliveries or access to digital or physical products on an ongoing basis until you cancel in accordance with this policy.
2. Subscription Billing
When you purchase a subscription, you authorize Stride to automatically charge your selected payment method at the frequency you selected (for example, every 30 days, 60 days, etc.).
All charges will be made in the currency shown at checkout.
You will receive an order confirmation and a reminder email before each renewal.
Taxes and shipping (if applicable) will be included at checkout and may vary by renewal.
3. Minimum Commitment
By starting a subscription, you agree to a minimum of two (2) payments before cancellation is allowed.
This means:
You cannot cancel your subscription until after your second successful payment has been processed.
After the second payment, you may cancel at any time before your next billing date to avoid future charges.
This policy ensures fairness and continuity for discounted or promotional subscription pricing.
4. Cancellation
After the second payment, you can manage or cancel your subscription at any time by:
Logging into your account on our website, or
Contacting us via email at stride@outlook.com
Please allow at least 48 hours before your next scheduled renewal for cancellation requests to take effect. Once a renewal has been processed, that payment is non-refundable as the order has already been prepared for fulfillment.
5. Failed or Missed Payments
If a payment fails, we may attempt to reprocess your payment method up to three times. If the payment cannot be collected, your subscription may be paused or canceled at our discretion.
6. Changes to Subscription Terms
Stride reserves the right to update subscription pricing, product contents, or billing frequency. If any changes occur, you will be notified at least 7 days prior to the next billing date, and you will have the option to cancel before the new terms take effect.
7. Refunds
All subscription payments are non-refundable once processed. However, if you believe you were charged in error or did not receive your order, please contact our support team at stride@outlook.com and we will review your case.
8. Contact
For any questions about your subscription, please contact:
Stride
Email: stride@outlook.com
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